Norton Secure VPN review: More work is needed for this privacy product to shine

There are couple of a lot more acquainted names in information and facts safety than Norton and LifeLock. Very long recognised for their competitive antivirus protection and capacity to adapt to an ever-modifying safety industry, a Virtual Personal Network (VPN) from NortonLifeLock appears promising at the outset. But with constrained server alternatives and a couple of dealbreaker safety challenges, it can be apparent that the Norton Safe VPN nevertheless has some operate to do before it can satisfy the superior benchmarks set by its sibling safety merchandise.  

Norton Safe VPN nevertheless has to to develop its safety and server network. I would propose keeping out before signing up to this company. In the meantime, test out our list of the best VPN providers of 2020.

Getty / Linus Strandholm / EyeEm


  • Average pace loss: fifty seven%
  • Quantity of servers: one,500 (1200 virtual)
  • Quantity of server destinations: 29 nations around the world, 73 towns
  • Quantity of IP addresses: one,800-furthermore

I ran my pace assessments above the program of a few times, in two destinations, utilizing both of those wireless and ethernet connections — just one area provided slower broadband speeds, and the other provided bigger speeds through fiber-optic net. Net speeds in the US fluctuate greatly by point out and provider. And with any pace take a look at, success are going to count on your local infrastructure, with hyperfast net company yielding bigger take a look at pace success. 

Which is just one cause I am a lot more interested in screening the volume of pace lost (which for most VPNs is typically 50 percent or a lot more) throughout both of those superior-pace and slower connection styles, and in utilizing resources like speedtest.web to even out the actively playing area. Over-all, Norton’s speeds are on par with other midtier VPNs, acquiring only about 43% of the average 187 Mbps pace obtained on a one Gbps-capable fiber connection through screening, although nevertheless preserving an average of around eighty one Mbps globally. 

In contrast to many other VPNs, Norton isn’t going to let you to pick the town you join to — only the region. Norton’s Hong Kong servers dragged down all round pace scores, averaging just 6 Mbps. So if you’re wanting for a VPN to use although travelling in China, you could want to take into account a different solution. Australian servers performed marginally much better, averaging around fifty Mbps. 

Mainland European scores could have been much better, crossing the complete line with a seventy eight Mbps average, as French servers outperformed German types. And although US servers landed a disappointing ninety two Mbps average, British isles servers shone with a 181 Mbps average. The inconsistency in connection speeds and load occasions could be starkly improved by making it possible for you to pick the town you join to. US speeds, in distinct, could be improved if you could pick which coastline to join to. 

Study a lot more: ExpressVPN evaluation: A VPN pace chief with a safe standing

Safety and Privacy

  • Jurisdiction: US 
  • Encryption: AES-256
  • Leaks: IPv6, DNS
  • No kill switch 

Together with town-particular server range, publicly disclosing a lot more information and facts about its servers would also enormously boost Norton’s safety choices. To that conclusion, a Norton spokesperson told CNET back again in September 2019 (before Symantec offered Norton in November) that new safety assessments were on the way.

“Symantec labored with (global auditing firm) RSM to carry out a 3rd-social gathering privacy evaluation of Norton Safe VPN that is in the system of currently being finalized,” the spokesperson mentioned. 

Norton offers what it calls financial institution-grade encryption, conventional AES-256. The business offers no kill swap, which would avert network details from leaking outside of their safe VPN tunnel in the function the VPN connection fails. A lack of kill swap I would typically take into account a deal breaker. 

Norton did not mask my IPv6 tackle, and I saw a number of DNS leaks through screening with IPLeak.web. These leaks disclose person-pinpointing details, which compromise your area privacy. Whilst Norton describes itself as a no-log VPN provider, it does detail its concerning assortment of usage details in its privacy coverage, which contains “short term Usage Information to guide with debugging a issue with the company.” Norton told CNET it has no options to end logging this details. 

Norton Safe VPN does offer a streamlined advert-tracking blocker attribute in just the application. While you are unable to customise it, it labored like a attraction with just about every screening gadget I attempted. 

Study a lot more: The very best VPN providers for 2020


  • Usability: Exceptionally simple
  • Platforms: Home windows, Android, Mac, iOS 
  • Price tag: 10-gadget annual approach for $sixty. 
  • Quantity of simultaneous connections: Ideas out there for one, five, or 10 equipment

Norton’s lack of ability to conquer geoblocking as described above is also the possible cause we experienced trouble accessing region-particular catalogues for streaming providers these types of as Netflix. Norton also does not help torrenting or peer-to-peer networks. If you’re wanting for a VPN that will let you to obtain your ordinary media subscriptions although travelling, we propose seeking a different VPN for now. 

Norton Safe VPN is only out there on the 4 primary platforms — Home windows, Android, Mac and iOS. The selection of equipment you can use concurrently — both just one, 5 or 10 — relies upon on which approach you decide for. The least pricey approach is the $five month to month approach, which makes it possible for only just one gadget at a time. The most pricey is the 10-gadget annual approach for $sixty. 

These charges are bigger than anticipated, offered the VPN’s constrained qualities. In the meantime, important players in the VPN sphere are obtaining a lot more aggressive with pricing. IPVanish offers similar speeds and 10 simultaneous connections for $48 each year, and NordVPN is featuring a get-just one-get-just one deal on its a few-calendar year approach for $126. 

You can shell out Norton by both credit rating card or PayPal, but not through cryptocurrency at this time. Norton does offer a sixty-working day dollars-back again warranty, but that offer is exclusively reserved for annual subscribers and not month to month subscribers. Norton also offers a 7-working day trial. 

Study a lot more: NordVPN evaluation: Still the very best value for safety and pace

Norton Safe VPN.

Correction, one:08 p.m.: This article has been up to date to reflect that Norton has partnered with LifeLock.

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