Licensing Consultant

Not just any technology

NSW Health moves to ServiceNow vaccine management system – Strategy – Software

NSW Overall health-operate vaccination centres are migrating to a new ServiceNow-centered vaccination management method soon after the software giant gained a $6.3 million deal.

eHealth NSW uncovered the two-calendar year deal with ServiceNow for its Vaccination Administration Administration (VAM) system very last week.

VAM, which to start with went live in June, is changing CoVax, a stopgap solution formulated in-property about 21 small business times earlier this calendar year with help from Microsoft, DGL and Whispir.

CoVax went live in February at South Western Sydney Neighborhood Overall health District (LHD) to aid the frontline employee vaccinations and, by August, experienced expanded to all but three LHDs and speciality networks.

VAM was configured and carried out in just 10 small business times in anticipation for the accelerated vaccine rollout in the 2nd half of 2021.

An eHealth NSW spokesperson explained to iTnews that the ServiceNow system “ensures scalability and ease of use and is made to take care of the total vaccination administration”.

It is applied to guide an appointment, track vaccination doses, document scientific information and facts, take care of clinic workflows and interface with the Australian Immunisation Sign up operated by Products and services Australia.

NSW Overall health chief information and facts officer Zoran Bolevich has also previously said that the method has “simplified and automatic workflows among administrators, clinicians and patients”.

Vaccination centres that had been previously utilizing CoVax are now being progressively migrated to VAM, a complex approach as updates go on to be built and usage continues to be high.

Whilst the rollout is continuing, eHealth NSW very last thirty day period said “appointments have now productive transitioned from numerous live clinics, and speed and performance of this approach carries on to improve”.

Before this calendar year, Victoria entered a six-thirty day period deal of comparable price with Microsoft for its Covid vaccine management system.

Tasmania has rolled out an Oracle overall health management method to make it possible for inhabitants to guide vaccination appointments on-line.